Support

Support for EMU BLACK device
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30ed32
Posts: 2
Joined: Tue Jun 19, 2018 9:02 am

Support

Post by 30ed32 » Wed Jun 20, 2018 7:16 am

Hi all,

I am keen to buy an emu black, but before I do I was just wondering what is the support like from ecumaster? On their main site I don't see any support option and they don't seem to answer people here too frequently.

Seeing as my engine is not on the supported list and no one in my country has tuned an emu black I'm just a bit concerned with getting stuck with something I can't get any help with.

Thanks

PSI-Motor
Posts: 455
Joined: Fri Aug 15, 2014 10:57 pm

Re: Support

Post by PSI-Motor » Wed Jun 20, 2018 2:10 pm

Top notch. The Facebook forum "ECUMaster tips and tricks" is used nowdays för quick support and a phone call or e-mail to the dealer you buy from isn't far away.
EcuMaster Sweden

thokes82
Posts: 17
Joined: Sun Apr 17, 2016 10:14 am

Re: Support

Post by thokes82 » Wed Jun 27, 2018 11:41 am

Had very good experience. They are very reactive and will always try to find a solution for you.

The cases where they don't answer have most of the time to do with the kind of question that was asked. Sometimes the question tells you already that the user shall probably better not touch his engine. In these cases I would also not know what to answer without sounding offensive...

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